Auto Repair Shops Fayetteville AR

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Auto Electric & Performance
(479) 872-8880
3577 E Friendship Road
Springdale, AR
Services
Auto Air Conditioning & Heating Service & Repair, Auto Service & Repair, Auto Electrical Systems Service & Repair, Engines Rebuilding Service & Repair, Auto Performance & Racing Equipment & Supplies
Hours
Hours by Appointment
Payment Options
MasterCard, VISA, Visa & Mc Accepted

Caudles Windshield Doctor
(479) 251-8203
P O Box 2950
Fayetteville, AR
 
Lewis Automotive Group
(479) 439-1556
3373 N College Avenue
Fayetteville, AR
Services
Radiator Repair,Tune up Repair

Metro Collision Centers
(479) 443-3383
2223 N College Ave
Fayetteville, AR
Services
Auto Body

Audio Express
(479) 582-3344
72 W Joyce Boulevard
Fayetteville, AR
Services
Audio and Video Installation

Auto History Restored
(479) 443-5522
P O Box 569
Fayetteville, AR
 
Ozark Carburetor Service
(479) 442-0787
P O Box 304
Fayetteville, AR
 
Fayetteville Self Service STGE
(479) 443-2662
1790 N Birch Avenue
Fayetteville, AR
Services
Trailer Repair

B K Imports
(479) 443-3399
1914 N College Ave
Fayetteville, AR
 
Seeburg Muffler and Brake
(479) 442-4242
1599 N College Avenue
Fayetteville, AR
Services
Mufflers Repair

Automotive Repair Labor Pricing

By Tom Torbjornsen   

How do repair facilities arrive at their prices for auto repair anyway? Are they guessing? Maybe it's the luck of the draw -- No No No! I've got it! Tarot cards! That's it! Actually there is quite a science behind it all. Here's how it works.

Most shops use a labor guide to ascribe value to a repair operation. The labor guides outline the average times for repair operations. For instance, if the labor guide says that it takes 1.5 hours to do a water pump installation, then this is the figure used, multiplied by the shop's labor rate. Let's say that the shop's labor rate is $20 per hour (I'm dreaming). The shop's charge would then be $30 for the labor.

In preparation for this article I spoke with a gentleman by the name of Greg Metzger. Greg is the factory rep for Mitchell Manuals, a well respected name in the auto repair industry for labor and repair guides. I asked Greg how they arrive at the time needed for each operation. Here is his response.

"Tom, first of all, remember that the labor guide is just a guide. There are many factors to take into consideration when pricing a job. Say, for instance, that you live here in Western New York. We have pretty bad weather during the winter months that wreak havoc on cars in terms of rust. This rust makes it difficult to replace some car parts and should be taken into consideration when pricing a job. Next, we take into consideration the car's equipment. Not all cars are made with the same equipment and sometimes this equipment gets in the way of the repair, making it necessary to add more time to the operation. Here at Mitchell we have a staff of editors that are all ASE-certified master technicians and have at least 20 years of hands-on experience. Our editors go into the field and do research on repair operations in different parts of the country. Next, the factory time is reviewed, which is the time the manufacturer allows for a warranty repair done by a technician who works on nothing but that make of automobile. In essence, this is a wholesale repair. We then apply a formula to the factory time and come up with an equitable time that the job take. That's how we do it at Mitchell, and it seems to be the fairest in the industry."

Well, that answers that. But is it that cut and dried? Absolutely not. In the event of the need for "exploratory surgery," the phrase "time and material" comes in. Let's draw a hypothetical situation to illustrate what "time and material"...

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